WATER HYGIENE SERVICES

SMS Environmental provides professional water hygiene services across the UK, helping organisations remain compliant, reduce risk, and protect building users from water-borne hazards such as Legionella bacteria. Our services are designed to support duty holders in meeting their legal responsibilities under ACoP L8, HSG274, and sector-specific guidance including HTM 04-01.

With extensive experience across healthcare, education, residential care, public sector estates and facilities management, we deliver practical, compliant and cost-effective water hygiene solutions tailored to your environment.

What Are Water Hygiene Services?

Water hygiene services are the planned activities required to keep water systems safe, compliant and free from conditions that allow harmful bacteria to grow. This includes the monitoring, testing, maintenance and management of hot and cold water systems to control the risk of Legionella and other contaminants.

Our water hygiene services support organisations with both ongoing operational control and regulatory compliance, ensuring water systems are managed safely throughout their lifecycle.

Our Water Hygiene Services

We offer a comprehensive range of water hygiene services, delivered by trained and competent engineers:

Legionella Monitoring & Testing

• Temperature monitoring of hot and cold water systems

• Sentinel outlet checks

• Legionella sampling and laboratory analysis

• Trend analysis and reporting

Water System Maintenance

• Hot and cold water flushing regimes

• Showerhead and outlet cleaning and disinfection

• Cold water storage tank inspections and cleaning

• TMV (Thermostatic Mixing Valve) servicing and maintenance

Compliance Management & Reporting

• Digital and auditable reporting

• Remedial action tracking

• Asset registers and schematic support

• Ongoing programme reviews

Support for Duty Holders

• Advice on ACoP L8 and HSG274 compliance

• Practical guidance for responsible persons

• Integration with existing maintenance programmes

Legionella Control & Water Hygiene Compliance

Effective water hygiene management is a legal requirement for organisations responsible for non-domestic premises. Poorly managed water systems can create conditions where Legionella bacteria thrive, posing serious health risks.

Our water hygiene services are aligned with:

• ACoP L8 – Legionnaires’ disease: The control of legionella bacteria in water systems

• HSG274 Parts 1–3

• HTM 04-01 (Healthcare environments)

We work closely with clients to ensure water hygiene compliance is maintained, documented and defensible.

Who We Support

Our water hygiene services are trusted by organisations operating in high-risk and regulated environments, including:

• Healthcare – hospitals, clinics, care homes and extra care housing

• Education – universities, colleges and schools

• Facilities Management Providers – supporting multi-site portfolios

• Public Sector & Infrastructure – emergency services, transport and local authorities

• Commercial & Residential Buildings – offices, housing associations and mixed-use sites

Why Choose SMS Environmental?

• Experienced water hygiene specialists

• Strong understanding of UK compliance requirements

• Consistent, auditable service delivery

• Clear communication and reporting

• Tailored programmes aligned to your operational needs

We focus on long-term partnerships, helping clients maintain safe water systems while reducing administrative burden and risk.

Speak to Our Team

If you are looking for reliable, compliant water hygiene services, our team is here to help. Contact SMS Environmental to discuss your requirements and arrange expert support tailored to your organisation.