WATER HYGIENE SERVICES
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Specialist Water Hygiene Services
At SMS Environmental, we deliver expert water hygiene services to ensure safe, compliant, and healthy water systems across the UK. From Legionella control and water treatment to ductwork cleaning and water testing, our solutions are trusted by facilities managers, housing providers, healthcare estates, and government organisations.
Our mission is to help you reduce risk, achieve compliance, and protect building users by maintaining the highest water hygiene standards in line with ACoP L8 guidance and industry regulations.

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Why Choose SMS Environmental for Water Hygiene Services?
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Experienced specialists in Legionella management
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Full members of the Legionella Control Association
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UKAS-accredited laboratories for water testing and analysis
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Nationwide coverage across the UK
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Robust compliance reporting through our Opuz software
Our team is trusted by clients in Government, Healthcare, Housing, Education, and Facilities Management to deliver reliable and safe water hygiene solutions.
Our Comprehensive Water Hygiene Services
1. Water Sampling and Laboratory Analysis
Our UKAS-accredited testing includes:
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Legionella bacteria
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Coliforms, E. coli and TVCs
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Pseudomonas aeruginosa
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Cryptosporidium, Giardia and other protozoa
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Algae, fungi, moulds and viruses
Samples are tested within 48 hours to provide fast, reliable results.
2. Hot and Cold Water Temperature Monitoring
We monitor and record hot and cold water outlets, calorifiers, and TMVs to ensure compliance with Legionella prevention guidelines (hot ≥ 60°C, cold ≤ 20°C).
3. Flushing Little-Used Outlets
We carry out regular flushing to prevent water stagnation and bacterial growth in line with ACoP L8 best practice.
4. Cold Water Storage Tank Cleaning & Inspections
Annual inspections and cleaning of cold-water storage tanks reduce the risk of Legionella and other harmful bacteria.
5. Shower Head Cleaning and Descaling
Regular cleaning removes limescale and biofilm where Legionella bacteria thrive, reducing risk in high-use facilities.
6. Thermostatic Mixing Valve (TMV) Servicing
We provide TMV cleaning, descaling, disinfection, and testing to keep valves safe, compliant, and fully operational.
7. Water System Cleaning and Disinfection
Our engineers remove sludge, scale, and biofilm that encourage bacterial growth, ensuring your water systems remain safe and cost-efficient.
8. Digital Compliance Reporting
Through our Opuz compliance software, you gain full visibility of reporting, audit trails, and work order management, all accessible on desktop or mobile.
Trusted Water Hygiene Services Across the UK
With a proven track record, SMS Environmental delivers reliable water hygiene services to clients nationwide. Whether you manage a hospital, school, housing association, government estate, or commercial property, we help you remain fully compliant and safe.
Call us today on 0800 138 21 21 or complete our contact form to arrange your consultation on water hygiene services.
Need to make an enquiry? Just use our quick form and we'll come back to you as soon as we possibly can.
Please allow up to 48 hours for a reply. If your enquiry is urgent please call us.
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